How do I reset my password? #
From the sign-in page, follow the forgotten-password link, enter your email, and use the reset link that arrives. After setting a new password you sign in again normally; the reset itself does not log you in.
Can I sign in with Google? #
Yes. Both sign-up and sign-in offer Continue with Google, using a server-side authorization flow. BROVi Scan never sees your Google password.
Is my bank information safe with BROVi Scan? #
BROVi Scan never collects bank credentials at all: no bank logins, no card numbers, no CVV, no OTPs. The financial check uses only summary figures you type in yourself. If anything claiming to be BROVi Scan asks for those, it is not us; see Security.
Who can see my uploaded documents? #
They are stored in private, per-user storage and served only through short-lived signed links generated after the server confirms the file is yours. There is no public access path. Details in Data and privacy.
How do I delete my account data? #
Email scelta.infinity@gmail.com from your account's address and ask. The Privacy Policy describes data handling and your rights authoritatively.
Why did my saved scan disappear on another device? #
Some scan inputs and results are kept in the browser you used, alongside your account data. Signed-in activity syncs to your account, but a different browser starts from your account's server-side data only. Running the scan again on the new device rebuilds the local copy.
How do I sign out everywhere? #
Sign out ends the session in the browser you are using. If you believe an account is compromised, change your password right away (which protects the account going forward) and contact support.
How do I report a security problem? #
Email scelta.infinity@gmail.com with what you saw and when. Please never include passwords or codes in the report.